21 rules for an intelligent form design — Part 3

Final article in a 3 part series on the rules of designing forms that’ll improve your response rates.

Rameez Kakodker
5 min readDec 30, 2021

As uncomplicated as form designs can be, you’ll find that the majority of the forms you come across are badly designed. If you’ve launched a survey yourself, you’ll know how hard it can be to get users to fill up the survey.

In the previous two articles(part 1 & part 2), we covered the following:

Rule 1 — Capture contact information first.
Rule 2 — Background save the form at every step.
Rule 3 — Validations should be done in-line
Rule 4 — Errors should be verbose.
Rule 5 — Have an objective in mind.
Rule 6 — Have an intelligent survey engine.
Rule 7 — Use the Foot in the door approach.
Rule 8 — Avoid adding biases to the questions
Rule 9 — Avoid absolutes in the questions
Rule 10 — Empathize with your end-users
Rule 11 — Break your questions down into sections
Rule 12 — Adapt your sections for the screen sizes
Rule 13 — Use emojis to help users express better
Rule 14 — Avoid numerical scales for emotional expressions

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Rameez Kakodker

100+ Articles on Product, Design & Tech | Top Writer in Design | Simplifying complexities at Majid Al Futtaim | mendicantbias.com