It’s not empathy, prioritization, communication, technical or even research!

Photo by Diego PH on Unsplash

How the UAE is on the verge of an eyewear industry revolution with Lenskart entering the market, challenging the incumbents

The battle for the Eyewear has begun!

A simple step by step approach to get better at receiving feedback

Photo by Markus Spiske on Unsplash

A ‘Ola!’ or ‘Bonjour!’ a day, keeps the attrition away!

Identifying where the disconnect occurs and working together with business to identify balanced solutions that benefit both business & users

Photo by Matt Artz on Unsplash — Maybe made because business decided that our curved tools product line is suffering.

Understanding key concepts behind the impact of loyalty on brand, program, and customer

Photo by Clay Banks on Unsplash

Simplifying Complexities for a Living |

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